Council

HOUNSLOW COUNCIL

Tel:  020 8583 2000 (main switchboard)

Website:  www.hounslow.gov.uk

Social Work Teams

WEST MIDDLESEX UNIVERSITY HOSPITAL

Social Work Team - Children and Families

West Middlesex Hospital, 4th Floor, East Wing,

Twickenham Road, Isleworth TW7 6AF

Tel:  020 8321 5620/6182.

Social Work Team - Older People

West Middlesex Hospital, Rehab Centre, Marjorie Warren Building,

Twickenham Road

Isleworth, TW7 6AF

Tel:  020 8321 5609/5614.

Please telephone for appointment weekdays 9am to 5pm (Fridays until 4.45pm).

DOMESTIC VIOLENCE OUTREACH SERVICE

Tel:   020 8754 3319

ASHFORD HOSPITAL

Social Work Department

Ashford Hospital, London Road

Ashford TW15 3AA.

Tel:  01784 884488 ext. 4251.

Please telephone for appointment weekdays 9am to 5pm.

Mental Health Problems

HOUNSLOW COMMUNITY MENTAL HEALTH TEAMS (GENERAL)

Tel:  020 8583 2000

Website: www.hounslow.gov.uk

COMMUNITY MENTAL HEALTH TEAM –

BRENTFORD ISLEWORTH AND CHISWICK

70/80 St Johns Road
Isleworth TW7 6RU

Tel: 020 8583 3365 

Fax: 020 8583 3379

COMMUNITY MENTAL HEALTH TEAM – FELTHAM, BEDFONT AND HANWORTH

The Cardinal Centre
Cardinal Road, Feltham TW13 5AL

Tel: 020 8483 1859 

Fax: 020 8483 1890

COMMUNITY MENTAL HEALTH TEAM – HOUNSLOW, HESTON AND CRANFORD

88, Lampton Road, Hounslow TW3 4DW

Tel: 020 8583 3496

Fax: 020 8583 3512

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Local Hospitals

ASHFORD HOSPITAL NHS TRUST
London Road, Ashford TW15 3AA.

Tel:  01784 88 44 88

CENTRAL MIDDLESEX HOSPITAL

Acton Lane, Park Royal,

London NW10 7NS

Tel: 020 8965 5733

Fax: 020 8961 0012

Website: www.nwlh.nhs.uk

CHARING CROSS HOSPITAL

Fulham Palace Road, London W6 8RF

Tel: 020 3311 1234

Website: www.imperial.nhs.uk

CLAYPOND HOSPITAL

Ealing and Harrow Community Services,

Sterling Place, Ealing, London W5 4RN

Tel: 020 8560 4011  Fax: 020 8568 7341

Email: ann.hawes@ealingpct.nhs.uk

Service offers In-patient facility for adults requiring rehabilitation for a variety of conditions. For use by adults who are resident in Ealing.

EALING HOSPITAL

Uxbridge Road, Southall,

Middlesex UB1 3HW

Tel: 020 8967 5000 or 020 8967 5613 (Accident & Emergency Reception)

Website: www.ealinghospital.nhs.uk

HAMMERSMITH HOSPITAL

Du Cane Road, London W12 0HS

Tel: 020 3313 1000

Website: www.imperial.nhs.uk/hammersmith

HILLINGDON HOSPITAL

The Hillingdon Hospital NHS Trust,

Pield Heath Road, Uxbridge,

Middlesex UB8 3NN

Tel: 01895 238282

Fax: 01895 811687

Email: info@thh.nhs.uk

Website: www.thh.nhs.uk

NORTHWICK PARK HOSPITAL

Watford Road, Harrow, Middlesex HA1 3UJ

Tel: 020 8864 3232 

Fax: 020 8869 2009

Email: trust@nwlh.nhs.uk

Website: www.nwlh.nhs.uk

WEST MIDDLESEX UNIVERSITY HOSPITAL NHS TRUST
Twickenham Road, Isleworth TW7 6AF.

Tel:  020 8321 2121

WEST MIDDLESEX UNIVERSITY HOSPITAL

Twickenham Road, Isleworth,

Middlesex TW7 6AF

Tel: 020 8560 2121

Website: www.west-middlesexhospital.nhs.uk

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Assisted Transport

DIAL-A RIDE

Tel:  0845 999 1999

Website:  www.tfl.gov.uk/dial-a-ride

TAXICARD

Tel:  020 8583 3778

Applications can be collected from the Civic Centre, Hounslow

Website:  www.taxicard.org.uk

MOBILITY BUS ROUTES AND TIMETABLES

Tel:  020 7222 1234

Website: www.londonbusroutes.net

SHOP MOBILITY

Tel:  08456 442 446

www.shopmobilityuk.org

BLUE BADGE SCHEME

Tel:  020 8583 3778

Website: www.hounslow.gov.uk

DISABLED PERSONS FREEDOM BUS PASS

020 8583 3778

Website: www.freedompass.org

Bereavement

BEREAVEMENT SERVICES FOR HOUNSLOW

Tel:  020 8459 6818

Website:  www.brentbereavement.org

HOUNSLOW REGISTRY OFFICE (BIRTHS, MARRIAGES AND DEATHS)

Tel:  020 8583 2090

www.hounslow.gov.uk

CRUSE BEREAVEMENT

Tel: 0844 477 9400  Helpline (Bereavement Counselling)

Website:  www.crusebereavementcare.org.uk

Financial Matters

BENEFIT ENQUIRY LINE

Tel:  0800 88 22 00

Website:  www.benefitshelpline.com

HOUNSLOW WELFARE BENEFITS AND MONEY ADVICE UNIT

Tel: 020 8583 5016 (Mon and Tue 2pm to 4pm, Thurs 4pm to 7pm, Wed and Fri 10am to12noon)

Textphone: 020 8583 5013 (Thurs 1pm to 2pm)

Website:  www.hounslow.gov.uk

THE PENSION SERVICE (over 60’s)

Tel:  0845 6060 265

Website:  www.thepensionservice.gov.uk

JOB CENTRE PLUS

Tel: 0845 604 3719

Website: www.jobcentreplus.gov.uk

PENSION CREDIT APPLICATION LINE

Tel:  0800 99 1234

Textphone: 0800 169 0133

(Mon to Fri 8am to 8pm, 9am to 1pm Sat)

TAX CREDITS

www.taxcredits.inlandrevenue.gov.uk/Home.aspx

HOUSING AND COUNCIL TAX BENEFIT

Tel:  020 8583 4242

Website:  www.hounslow.gov.uk

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Legal Advice

HOUNSLOW LAW CENTRE

51 Lampton Road
Hounslow
TW3 1LY

Tel:  020 8570 9505

Opening Times:  Mon to Fri 10am to 1pm  (by appointment only)

Citizens Advice Bureau

BRENTFORD AND CHISWICK

Town Hall

Heathfield Terrace

Chiswick London W4 4JN

Tel:  0844 4994 113

Opening Times:  Mon, Wed and Thurs 10 to 11am, Tues and Fri 10am to 12 noon

Website: www.hounslowcabs.org.uk

FELTHAM

2nd Floor – The Centre

High Street

Feltham  TW13 4GU

Tel:  0844 4994 113 

Opening Times:  Mon to Fri except Weds 2pm to 3pm

Website:  www.hounslowcabs.org.uk

HOUNSLOW

45 Treaty Centre

High Street

Hounslow TW3 1ES

Tel:  0844 499 4113

Opening Times: Mon. Wed, Thurs 1pm to 2pm

Website:  www.hounslowcabs.org.uk

COUNSEL AND CARE

Tel:  0845 300 7585

Mon to Fri 10am to 4pm, except  Weds 10am to 1pm

Website: www.counselandcare.org.uk

HELP IN HOUNSLOW

Alexandra House (Walk In)

Albany Road

Brentford TW8 0NE

Tel:  0300 012 0246 (Mon – Fri 9am – 5pm)

Email:  info@helpinhounslow.org.uk

Website:  www.helpinhounslow.org.uk

Provides information and advice on a wide range of local services as well as offering an advocacy service.

LINKS ADVOCACY

Tel: 020 8758 1964

Email:  info@linkadvocacy.org.uk

For those who have experienced some form of mental health distress and who are living currently in the London Borough of Hounslow. Offers help with letter writing, filling forms, housing relocation, homelessness, finance and debts, travel and transport. Personal appointments at Brentford office and an outreach service on Monday, Tuesdays, Wednesdays and Saturdays.

Carers and Caring

CARERS UK (HOUNSLOW)

Tel:  020 8560 1501

Website:  www.carersuk.org

CARERS’ LINE

Tel:  0808 808 7777

Weds and Thurs, 10am - 12pm and 2pm – 4pm

CROSSROADS CARE HOUNSLOW

Tel:  020 8572 8834

Website:  www.crossroads.org.uk

CARERS’ DEVELOPMENT MANAGER

(Community Services)

Tel:  020 8583 3085

Website:  www.hounslow.gov.uk

THE ASIAN HEALTH AGENCY (TAHA)

Tel:  020 8571 7928

Website:  www.taha.org.uk

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Home and Safety

CARE AND REPAIR HOUNSLOW  (Homeowners 60+)

Tel:  020 8583 3878

Website:  www.hounslow.gov.uk

DISABLED FACILITIES GRANT

Tel:  020 8583 3200

Tel:  020 8583 3400

Website:  www.hounslow.gov.uk

Further Useful Contacts

AGE CONCERN

Tel:  020 8560 6969 (Hounslow)

Tel:  020 8751 5829 (Feltham)

AGE CONCERN HANDY PERSON SCHEME

Tel:  020 8560 6969

Website:  www.ageconcern.org.uk

ARTHRITIS CARE

Tel:  0808 800 4050  Mon – Fri 10am- 4 pm (Freephone Helpline)

Website:  www.arthritiscare.org.uk

ALZHEIMERS SOCIETY (HOUNSLOW)

Tel:  020 8580 1057

Website:  www.alzheimers.org.uk

DISABLED LIVING FOUNDATION

Tel:  0845 130 9177

Helpline for advice and information for disabled and/or older people

Website:  www.dlf.org.uk

LINK LINE

Tel:  020 8583 4400

Community Alarm Service

Website: www.hounslowhomes.org.uk